GUHG and its subsidiaries are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
GUHG and its subsidiaries may change this policy from time to time by updating this page.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies can help analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We as an organisation use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Please view the help section of your individual browser to see how you can change your settings..
What we collect from contact forms
The information we may collect includes, but is not restricted to, the following :
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or property in regard to the online form submitted.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
internal record keeping
to improve our products and services
to contact you in regard to your request
to contact you for market research purposes. We may contact you by email, phone, fax or mail, but only if you have opted into being contacted in this manner
we may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If this box is not available this means that under no circumstances will your details be shared unless required by law to do so.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
What we do with with information we gather
To enable this project to run successfully we will share information you provide us with the respective Credit Union for your area in relation to the loan arrangements and Computer Recyclers UK to allow delivery of your equipment.
Grand Union Housing Group (GUHG) are committed to treating your information securely and safeguarding your rights to confidentiality. We will ensure your personal information is processed in accordance with the provisions of the General Data Protection Regulation to promote accountability and transparency.
This privacy notice tells you what to expect when GUHG processes your personal information. It applies to information about housing applicants, residents and other service users. This is the main privacy notice for GUHG
Personal data shall be;
Processed lawfully, fairly and in a transparent manner
Collected for a specified and legitimate purpose
Adequate, relevant and limited
Kept no longer than is necessary
Processed in line with your rights
Not transferred to countries outside the European Union
For further information you can contact our Data Protection Officer at: